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FAQ

Q. What happens if I book a tour but we get rained out?
A. Although the Segway PT's are waterproof, we understand if you are not. If we are unable to find another convenient date for you we will gladly offer a refund.

Q. What happens if I am unable to make my scheduled tour time?
A. We ask that all guests please arrive 15-20 minutes prior to the start of their tour. If you are unable to arrive by the tour start time,please call us and we will offer your space to any waiting guests. We will be happy to reschedule your tour for a more convenient date.

Q. How far do we go?
A. We travel anywhere from 2 to 8 miles depending on the tour and the daily conditions. Some areas become unavailable to us because of events in the area and our tour route will be adjusted. Most weekdays allow for the greatest freedom from heavy traffic and busy events.